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Terms & Conditions

Please read these terms carefully before using our services

Last Updated: January 2025
Legal Entity: Stelimolloy Limited
Location: 2-12 Montgomery St, Belfast BT1 4NX, Northern Ireland

1. Acceptance of Terms

By accessing and using the Stelimolloy website (https://stelimolloy.com) or booking our services, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our website or services.

2. Services Provided

Stelimolloy Limited provides professional men's grooming services including haircuts, skin fades, beard grooming, hot towel shaves, and facial treatments. All services are subject to availability and appointment confirmation.

3. Booking & Appointments

3.1 Booking Methods: Appointments can be made via our online booking system (Booksy), by phone (07938 577771), or by email (info@stelimolloy.com).

3.2 Confirmation: All bookings are subject to confirmation. You will receive a confirmation via email or SMS once your appointment is confirmed.

3.3 Accuracy: You are responsible for providing accurate contact information and appointment details.

4. Cancellation Policy

4.1 Notice Period: We require at least 24 hours' notice for appointment cancellations or rescheduling.

4.2 Late Cancellations: Cancellations made with less than 24 hours' notice may incur a cancellation fee or deposit forfeit, at our discretion.

4.3 No-Shows: Failure to attend a scheduled appointment without prior notice may result in a charge equal to the full service price and may affect future booking privileges.

4.4 How to Cancel: Cancellations can be made via Booksy, by phone, or by email.

5. Payment Terms

5.1 Accepted Methods: We accept card payments (Chip & PIN and contactless) and online payments via Booksy.

5.2 Pricing: All prices are displayed in British Pounds (GBP) and include VAT where applicable. Prices are subject to change without notice, but confirmed bookings will honor the price at time of booking.

5.3 Deposits: Certain services may require a deposit at the time of booking. Deposits are non-refundable if cancelled with less than 24 hours' notice.

5.4 Payment Timing: Payment is due at the time of service unless otherwise agreed.

6. Service Delivery

6.1 Consultation: All services include a consultation to ensure we understand your requirements. We reserve the right to refuse service if a request is unreasonable or unachievable.

6.2 Service Quality: We strive to provide the highest quality service. If you are not satisfied, please inform us immediately so we can address the issue.

6.3 Health & Safety: We maintain strict hygiene and safety standards. Please inform us of any allergies, skin sensitivities, or health conditions before your appointment.

7. Client Conduct

7.1 Respectful Behavior: We expect all clients to treat our staff and premises with respect. We reserve the right to refuse service to anyone behaving inappropriately.

7.2 Punctuality: Please arrive on time for your appointment. Late arrivals may result in shortened service time or rescheduling.

8. Intellectual Property

8.1 Website Content: All content on this website, including text, images, logos, and design, is the property of Stelimolloy Limited and is protected by UK and international copyright laws.

8.2 Photography: We may take photographs of our work for promotional purposes. If you do not wish to be photographed, please inform us before your appointment.

9. Liability

9.1 Service Limitations: While we take every care in providing our services, results may vary based on individual hair type, condition, and other factors.

9.2 Personal Property: We are not responsible for loss or damage to personal property brought onto our premises.

9.3 Maximum Liability: Our liability to you is limited to the amount paid for the specific service in question, except where prohibited by law.

10. Third-Party Services

10.1 Booksy: Our online booking system is provided by Booksy. Your use of Booksy is subject to their terms and conditions. We are not responsible for any issues arising from the Booksy platform.

11. Data Protection & Privacy

We collect and process personal data in accordance with UK GDPR and the Data Protection Act 2018. Please see our Privacy Policy for full details on how we handle your data.

12. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services constitutes acceptance of any changes.

13. Governing Law

13.1 Jurisdiction: These Terms & Conditions are governed by the laws of Northern Ireland and the United Kingdom.

13.2 Disputes: Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Northern Ireland.

14. Consumer Rights

Nothing in these terms affects your statutory rights as a consumer under the Consumer Rights Act 2015 or other applicable UK consumer protection laws.

15. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.